1. Who is responsible for processing your data?
The person in charge of treatment is identified in Exhibit 1 of this Legal Notice.
2. What kind of data do we have about your person and how have we obtained them?
The categories of personal data that we deal with customers and suppliers are:
- Identification data
- Postal or electronic addresses
- Commercial information
- Economic and transaction data
We have obtained the data directly from the person holding them, by virtue of a contractual relationship, an offer of services or any other commercial activity that has united us.
3. In no case do we treat specially protected data?
All the above mentioned data we have obtained or directly from You by submitting a commercial offer, contractual proposal, etc. or through your company by providing us with the identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It will be your or your company’s obligation to provide us with the updated data in case of modification.
4. For what purpose do we treat your data?
We process the data provided by interested persons in order to manage different activities derived from specific procedures performed in terms of sales, after sales service, supplier management, quality of services, etc. In this way, we will use your data to carry out any of the following actions:
- Sending the information requested by the contact form of our website or any other means of contact with our company.
- Provide both potential customers and our customers with offers of products and services of interest.
- Carry out the administrative, fiscal and accounting management of our clients and / or suppliers.
- Carry out satisfaction surveys, market studies, etc. in order to offer you the most appropriate offers and an optimized quality of service, etc.
5. How long will we keep your data?
The personal data related to natural persons linked to potential customers, customers and suppliers that we collect through the different contact forms and / or information collection will be kept as long as their deletion is not requested by the interested party. The data provided by our customers and suppliers will be kept as long as the commercial relationship between the parties is maintained, respecting in any case the minimum legal conservation periods according to the subject.
In any case, we will keep your personal data for a period of time that is reasonably necessary taking into account our needs to respond to questions that arise or solve problems, make improvements, activate new services and meet the requirements required by applicable law. This means that we may keep your personal data for a reasonable period of time even after you have stopped using our products or have stopped using this website. After this period, your personal data will be deleted from all our systems.
6. What is the legitimacy basis for the processing of your data?
According to the type of data processing, the legitimation basis is as follows:
TREATMENT | LEGITIMATION BASE |
---|---|
Accounting Management: billing management with customers and / or suppliers. | Maintenance, development and control of the contractual relationship between the parties. |
Tax management: application of withholdings, bonuses, etc. | Maintenance, development and control of the contractual relationship between the parties; Compliance with legal obligations. |
Administrative management: logistics management, warehouse, customer deliveries, receipt of goods, etc. | Maintenance, development and control of the contractual relationship between the parties. |
Marketing: Commercial actions on our products or services aimed at our customers or those who have requested us relative information in the past, including conducting customer satisfaction surveys. | Free and unequivocal consent of the interested party (potential clients), we make it clear that the withdrawal of this consent can in no case condition the execution of the contract between the parties; legitimate interest of the company on the promotion and marketing of products or services similar to those obtained or requested by people interested in the past. |
In the event that you do not provide your personal data, you cannot execute your contract, comply with legal obligations or derived from public authorities.
7. To which recipients will your data be communicated?
We will not transfer your personal data to any third party company that intends to use them in its direct marketing actions, except in the case that you have expressly authorized us to do so.
We inform you that we can provide your personal data to Public Administration bodies and competent Authorities in those cases where we are legally required or in cases where, acting in good faith, we consider that such action is reasonably necessary to comply with a judicial process. ; to answer any legal claim or claim; or to protect the rights of the company or its customers and the general public.
We inform you that your data will not be transferred or communicated to third parties the company solely responsible for its treatment and custody.
Yes, we will provide your personal data to third parties (eg Internet service providers that help us administer our website or carry out the contracted services, computer support and maintenance companies, logistics companies, tax and accounting advisory companies, etc.). In any case, these third parties must maintain, at all times, the same levels of security as we do in relation to their personal data and, when necessary, they will be bound by legal commitments in order to keep their personal data in a private and secure way. , and also to use only the information following specific instructions of the company.
8. Transfers of data to third countries?
No data transfers to third countries are planned.
9. What are your rights as an interested party?
Anyone has the right to obtain confirmation about whether we are treating personal data that concerns them, or not.
Specifically, interested persons can request the right of access to their personal data, as well as receive them in a common format and mechanized reading if the processing is carried out by electronic means (portability right).
Likewise, interested persons may request the right to rectify inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.
In addition, in certain circumstances, the interested parties may request the limitation of the processing of their data, or in certain circumstances and for reasons related to their particular situation, the interested parties may exercise their right to object to the processing of their data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims or in those exceptions established in the applicable regulations.
Likewise, we inform you that you have the right to withdraw your consents granted at any time, without affecting the legality of the treatment based on the consent prior to your withdrawal.
Likewise, the User is informed that at any time he can exercise the aforementioned rights by writing to us using the contact information that appears in Exhibit 1 of this Legal Notice, attaching a copy of his ID card.
You will also have the right to file a claim with the Spanish Agency for Data Protection, especially when you have not obtained satisfaction in the exercise of your rights.
http://www.agpd.es/portalwebAGPD/index-ides-idphp.php
On the other hand, in accordance with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, we promise not to send advertising through email without having previously collected the express recipient authorization. The User may oppose the sending of advertising by checking the corresponding box.